- Scope of Application
These General Terms and Conditions apply to all contracts between
Thomas Graser, Altenheimstraße 7, 2831 Scheiblingkirchen, Austria
(hereinafter referred to as the “Provider”)
and customers regarding the provision of services in the field of Human Energetics and the acquisition of digital content (e.g., meditations, energetic symbols, audio files, or PDFs).
Services can be provided in person on-site, as remote healing, or online.
- Human Energetics – Nature of the Services Offered
The services offered are provided within the scope of the liberal trade of Human Energetics in accordance with the guidelines of the Austrian Federal Economic Chamber (WKO).
Human energetic applications are understood as holistic, energetic support, aimed at:
- harmonizing the energy system,
- supporting the perception of one’s own body,
- and promoting general well-being.
The services offered are not medical, therapeutic, psychotherapeutic, or psychological treatments.
There will be:
- no diagnoses made,
- no promises of healing given,
- no medical or therapeutic measures replaced,
- no medications recommended or prescribed.
In case of health or psychological complaints, it is recommended to seek medical or therapeutic help.
- Remote Energetic Applications
Remote energetic services are performed without physical contact and regardless of the customer’s location.
The customer agrees that:
- the service takes place on an energetic level,
- perceptions and effects may be individual and subjective,
- no specific success is guaranteed.
Remote healing also does not replace medical or psychotherapeutic care.
- Conclusion of Contract
A contract is concluded by:
- the arrangement of an appointment (e.g., in person, by phone, email, or online booking),
- or by ordering digital content via the Provider’s website.
By utilizing the service or purchasing a product, the customer agrees to these General Terms and Conditions.
- Fees and Payment Terms
The currently valid prices can be found on the website or in individual agreements.
All prices are in Euro.
Unless otherwise agreed, the fee is:
- for individual sessions: during the session,
- for remote healing: before the start of the service,
- for digital content: before provision
due and payable via the offered payment methods.
- Appointments and Cancellation
Agreed appointments are binding.
Free cancellation of a personal treatment appointment is possible up to 2 working days (Mon-Fri) before the agreed appointment. Please also note that Monday appointments cancelled on the preceding Friday will be charged, as our secretariat is not staffed on weekends.
For later cancellations or no-shows, the treatment costs will be charged.
For remote healing appointments, there is NO refund after receipt of payment, because as soon as you are in contact with us and communicate your wish or need, something can already dissolve or noticeably change.
- Digital Content (Meditations, Symbols, Audios, etc.)
The digital content offered serves for:
- relaxation,
- self-reflection,
- energetic support in daily life.
They do not constitute medical, therapeutic, or psychological treatment and do not replace professional advice.
Use is at your own risk.
All content is protected by copyright. Any transfer, reproduction, or use beyond private use is not permitted without prior written consent from the Provider.
- Personal Responsibility
The use of the services offered is at the customer’s own responsibility.
It is confirmed that:
- energetic services do not replace medical or psychotherapeutic treatment,
- health decisions are made independently,
- existing medical or therapeutic treatments are not unilaterally discontinued.
- Liability
The Provider is liable for damages only in cases of intent or gross negligence.
Liability for:
- the absence of subjectively expected effects,
- personal development processes,
- decisions made based on energetic support,
is – to the extent permitted by law – excluded.
- Data protection
The processing of personal data is carried out in accordance with the applicable data protection regulations (GDPR).
Further information can be found in the privacy policy on the website.
- Final Provisions
Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
Should individual provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.
The statutory regulation shall replace the invalid provision.
